Tenant Handbook

  1. Introduction
    1. Welcome
    2. About Transwestern
    3. About 330 North Brand
  2. Operations
    1. Accounting
    2. Building Management Office
    3. Holidays
    4. Leasing
  3. Security
    1. Overview
    2. Building Access
    3. Deliveries
    4. General Office Security
    5. Key and Lock Policy
    6. Lost and Found
    7. Solicitation
  4. Emergency Procedures
    1. Active Shooter
    2. Bomb Threat
    3. Civil Disturbance
    4. Earthquake
    5. Elevator Malfunction
    6. Emergency Contacts
    7. Evacuation
    8. Fire and Life Safety
    9. Flooding
    10. Homeland Security
    11. Medical Emergency
    12. Pandemic Preparedness
    13. Power Failure
    14. Severe Weather
    15. Toxic Hazards
  5. Services
    1. Building Signage and Directory
    2. Cleaning
    3. Elevators
    4. Forms
    5. HVAC
    6. Mail Service
    7. Maintenance Requests
  6. Sustainability
    1. Bicycle Parking/Storage
    2. Car Pooling
    3. Green Initiatives
    4. Green Tips
    5. Recycling
    6. EV Charging Stations
  7. Amenities
    1. On Site Amenities
  8. Policies and Procedures
    1. Contractors
    2. General Rules and Regulations
    3. Insurance Protection
    4. Moving Procedures
    5. Smoking
  9. Neighborhood
    1. Banks And ATMs
    2. Business Services
    3. Entertainment
    4. Hotels
    5. Maps
    6. Restaurants
    7. Transportation

Forms

For your convenience, we have included downloadable and printable PDF document forms that will expedite various building management service requests. Hard copies of all forms are available from the Property Management Office as well. To view and print PDF files, you need the Adobe Acrobat Reader software. If not already installed on your computer, it can be obtained for free at www.adobe.com.

Listed below are the forms we have in our possession. Please review this list and supply us with any additional forms for inclusion in the Portal.