Tenant Handbook

  1. Introduction
    1. Welcome
    2. About Transwestern
    3. About 330 North Brand
  2. Operations
    1. Accounting
    2. Building Management Office
    3. Holidays
    4. Leasing
  3. Security
    1. Overview
    2. Building Access
    3. Deliveries
    4. General Office Security
    5. Key and Lock Policy
    6. Lost and Found
    7. Solicitation
  4. Emergency Procedures
    1. Active Shooter
    2. Bomb Threat
    3. Civil Disturbance
    4. Earthquake
    5. Elevator Malfunction
    6. Emergency Contacts
    7. Evacuation
    8. Fire and Life Safety
    9. Flooding
    10. Homeland Security
    11. Medical Emergency
    12. Pandemic Preparedness
    13. Power Failure
    14. Severe Weather
    15. Toxic Hazards
  5. Services
    1. Building Signage and Directory
    2. Cleaning
    3. Elevators
    4. Forms
    5. HVAC
    6. Mail Service
    7. Maintenance Requests
  6. Sustainability
    1. Bicycle Parking/Storage
    2. Car Pooling
    3. Green Initiatives
    4. Green Tips
    5. Recycling
    6. EV Charging Stations
  7. Amenities
    1. On Site Amenities
  8. Policies and Procedures
    1. Contractors
    2. General Rules and Regulations
    3. Insurance Protection
    4. Moving Procedures
    5. Smoking
  9. Neighborhood
    1. Banks And ATMs
    2. Business Services
    3. Entertainment
    4. Hotels
    5. Maps
    6. Restaurants
    7. Transportation

Emergency Contacts

All Emergencies 911
Building Management Office (818) 500-9436
Building Security/After Hours Emergencies (818) 500-9439
Fire Department (non Emergency) (818) 956-4800
Police Department (non Emergency) (818) 548-4911
Glendale Memorial Hospital (818) 502-1900
Verdugo Hills Hospital (818) 790-7100
Poison Control Center (800) 876-4766

 

Important notes

If you call 911 as a result of a medical emergency, please be sure also to notify building Security with your name, callback number, and location so that security may swiftly guide the paramedics to your exact location.

If the audible alarm within the building sounds, please do not call the Management Office, unless you have something specific to report. Building Management is aware of the alarm, as well as the source of the alarm, whether it’s false or a legitimate emergency. Please keep the telephone lines clear so Management may to attend to the situation as quickly and efficiently as possible.