Tenant Handbook

  1. Introduction
    1. Welcome
    2. About Transwestern
    3. About 330 North Brand
  2. Operations
    1. Accounting
    2. Building Management Office
    3. Holidays
    4. Leasing
  3. Security
    1. Overview
    2. Building Access
    3. Deliveries
    4. General Office Security
    5. Key and Lock Policy
    6. Lost and Found
    7. Solicitation
  4. Emergency Procedures
    1. Active Shooter
    2. Bomb Threat
    3. Civil Disturbance
    4. Earthquake
    5. Elevator Malfunction
    6. Emergency Contacts
    7. Evacuation
    8. Fire and Life Safety
    9. Flooding
    10. Homeland Security
    11. Medical Emergency
    12. Pandemic Preparedness
    13. Power Failure
    14. Severe Weather
    15. Toxic Hazards
  5. Services
    1. Building Signage and Directory
    2. Cleaning
    3. Elevators
    4. Forms
    5. HVAC
    6. Mail Service
    7. Maintenance Requests
  6. Sustainability
    1. Bicycle Parking/Storage
    2. Car Pooling
    3. Green Initiatives
    4. Green Tips
    5. Recycling
    6. EV Charging Stations
  7. Amenities
    1. On Site Amenities
  8. Policies and Procedures
    1. Contractors
    2. General Rules and Regulations
    3. Insurance Protection
    4. Moving Procedures
    5. Smoking
  9. Neighborhood
    1. Banks And ATMs
    2. Business Services
    3. Entertainment
    4. Hotels
    5. Maps
    6. Restaurants
    7. Transportation

Evacuation

If it becomes necessary to evacuate, WALK to the nearest stairway, as shown on the evacuation plan signs near the stairways. WALK DOWN and OUT of the Building and AWAY from the Building to avoid falling glass. Proceed to the safe refuge area located along Maryland, see Exhibit I for details. Do not return to the Building until advised by the Fire Department that it is safe to do so.

 

  • NEVER use elevators – they may become inoperable and will be placed on manual control for the Fire Department.
  • Each tenant is required to designate at least one (1) Suite/Floor Warden to be responsible for their tenant area during an emergency.
  • Tenants may hold fire drills and practice evacuation of their suite or floor by making prior arrangements with the Office of the Building. Arrangements MUST be made in advance so other tenants may be notified prior to your drill.